PRIVACY POLICY

Last updated: [January 2026]

Memory Boom respects your privacy and is committed to protecting your personal information.

Because our work involves recording personal memories and life stories, we treat your information with particular care, sensitivity and confidentiality.

This policy explains what information we collect, how we use it, and how we keep it safe.

We may collect:

• Name
   
• Email address
   
• Phone number
   
• Home address (for in-person visits)
   
• Background questionnaire responses
   
• Family information or life history details you choose to share
   
• Booking and payment information
   

• Audio recordings of your voice
   
• Personal stories and memories
   
• Photographs or documents you voluntarily share (if applicable)
   

You only share what you feel comfortable sharing.

We use your information only to:

• arrange and manage bookings
   
• prepare personalised interview questions
   
• conduct and edit your interview
   
• deliver your audio files or transcripts
   
• communicate with you about your session
   
• manage payments and basic business records
   

We do not sell, rent or share your information with third parties for marketing.

Ever.

Under GDPR, we process your information based on:

• your consent
   
• the performance of our service contract with you
   
• our legitimate business interests (such as invoicing or record-keeping)
   

You may withdraw consent at any time.

Your privacy and dignity matter deeply to us.

• Audio files are stored securely on password-protected devices and encrypted cloud storage
   
• Only Ally Bunbury (and trusted technical editors, if required) can access recordings
   
• Files are never made public without your explicit written permission
   

Your stories belong to you.

We keep:

• contact and booking details for standard business record purposes
   
• recordings only as long as necessary to deliver your service
   

You may request deletion of your recordings at any time.

If requested, all copies will be permanently deleted.

We only share information when necessary with trusted service providers such as:

• secure cloud storage providers
   
• audio editing software platforms
   
• payment processors
   

These providers comply with GDPR and handle data securely.

We never share stories or recordings for publicity without clear written consent.

Under GDPR, you have the right to:

• access your information
   
• correct inaccuracies
   
• request deletion
   
• withdraw consent
   
• request a copy of your data
   
• lodge a complaint with the Data Protection Commission (Ireland)
   

To exercise any of these rights, simply email us.

Our website may use basic cookies to:

• improve website performance
   
• understand visitor numbers
   
• enable booking forms
   

We do not use invasive tracking or advertising cookies.

Our services are intended for adults. We do not knowingly collect data from children without parental consent.

We may update this policy occasionally. The latest version will always appear on this page.

If you have any questions about your privacy or your recordings, please contact:

Ally Bunbury
allybunbury@gmail.com